When you make a request for Doctor to visit you at home, the receptionist will ask you your details and a contact telephone number. Your details will be passed onto the Doctor who will ring you back as soon as possible to speak to you about your request for a home visit and assess your problem. If possible, try to request visits before 11 am in the morning.
In some cases the doctor may be able to deal with your request by telephone consultation or you may be asked to attend the surgery to see the GP or Nurse Practitioner.
If you feel that your problem could be dealt with by the Doctor or Nurse Practitioner by telephone, rather than making an appointment, ask the receptionist for a telephone consultation. The Doctor or Nurse Practitioner will contact you within two hours to assess your problem.